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Communications


Effective communication is a cornerstone of emergency preparedness and response. In crises such as extreme heat events, monsoons, power outages, or public health emergencies common to Gilbert, Arizona, timely and accurate information exchange can significantly reduce risks to life and property. Guidelines from the Federal Emergency Management Agency (FEMA), the American Red Cross, and the Centers for Disease Control and Prevention (CDC) emphasize that clear communication enables individuals and families to make informed decisions, coordinate actions, and access assistance promptly.

During large-scale incidents, traditional communication networks may become overloaded or disrupted, underscoring the need for proactive planning. Reliable communication facilitates reunification with loved ones, receipt of official instructions, and coordination with emergency responders.

Developing a Family Emergency Communication Plan

A structured family communication plan is essential for maintaining contact when separated during an emergency.

  • Designate an Out-of-Area Contact: Select a relative or friend outside the local area as a central point of contact, as long-distance calls are often more reliable than local ones during network congestion.
  • Identify Meeting Places: Choose two locations—one near the home and one outside the neighborhood—for reunification if evacuation or separation occurs.
  • Document Key Information: Create emergency contact cards with phone numbers, email addresses, and medical details for all household members. Include accommodations for vulnerable individuals, such as those with disabilities or pets.
  • Practice Regularly: Review and rehearse the plan at least twice annually to ensure familiarity.

FEMA and the American Red Cross provide templates for these plans, recommending inclusion of school, workplace, and caregiver contacts.

Receiving Official Emergency Alerts

Staying informed through official channels is critical for receiving timely warnings and instructions.

  • Sign Up for Local Alerts: In Gilbert, register for the RAVE Alert System through the Gilbert Police Department. This free service delivers notifications via text, email, or voice for severe weather, public safety threats, evacuations, and other incidents.
  • Wireless Emergency Alerts (WEA): Compatible smartphones automatically receive geo-targeted alerts from federal, state, and local authorities without registration.
  • NOAA Weather Radios: These battery-powered devices provide continuous updates from the National Weather Service, particularly useful during power outages.

Backup Communication Methods

Prepare alternatives for scenarios where cell service or internet is unavailable.

  • Text Messaging: Texts often transmit successfully when voice calls fail due to lower bandwidth requirements.
  • Two-Way or Ham Radios: Licensed amateur (ham) radio operators can provide vital links in prolonged outages; consider obtaining a license for enhanced capability.
  • Social Media and Apps: Follow official accounts from the Town of Gilbert, Maricopa County Department of Emergency Management, and Arizona Division of Emergency Management for updates.

By prioritizing communication in preparedness efforts, Gilbert residents can enhance personal safety and contribute to community resilience. Develop your plan today using resources from FEMA (ready.gov) or the American Red Cross. For Gilbert-specific alerts, visit gilbertaz.gov/departments/police/crime-prevention/emergency-communications or contact local emergency management authorities.